Online reviews are one of the best metrics to help us understand how effectively we’re serving our clients. Overall, the feedback we receive is exceptionally positive and three of our advisers were recently featured in the VouchedFor Top Rated guide for 2025.
Currently, Ardent has 270 reviews on VouchedFor – a platform where clients can leave feedback for financial advisers and planners – with an average rating of 4.9 out of 5. We also have 65 Google reviews with a total score of 5 out of 5 stars.
Many of the responses we receive from clients clearly show the value of the work we do.
Here are four client reviews that demonstrate the outcomes we deliver.
1. Helping clients find the most suitable ways to build their retirement savings
Clients often seek professional financial advice because they want to check that they’re on track to achieve their dream retirement. It can be challenging for clients to know whether they are saving enough, or if they’re putting their wealth in the right place.
With our support, clients can understand all the different options available to them and take control of their retirement savings, just as this person did.
“I enlisted Ardent’s help in setting up a SIPP following my divorce. They made the whole process straightforward and stress-free. Nothing was too much trouble. I dealt with Gary initially, who guided me through all my options. Daniel is always super to deal with as well, very patient when I’m needing any guidance or information. I have total confidence that my finances are in very capable hands. I would give six stars if I could.”
This experience also highlights how we’re able to support women after a divorce to ensure that they can continue working towards their financial goals.
2. Giving clients the confidence to make the transition to retirement
Our advice can help clients build wealth more effectively. Yet, no matter how well prepared they might be, it’s daunting to make the transition to retirement. Many clients worry that they haven’t saved enough and won’t be able to maintain their desired lifestyle.
A recent review on VouchedFor demonstrates how we help clients manage these concerns.
“Ruth has given me the confidence to retire and achieve my financial goals. She has reassured me continually that this would be achievable and calmed my worries about the process, in difficult economic times.”
We provide this reassurance by using cashflow planning to model clients’ retirement incomes and show them what kind of lifestyle they’re able to afford. We’ll also offer guidance about accessing their savings so they can make sustainable withdrawals from their retirement pot.
As a result, our clients can retire with confidence, knowing that they’ll be able to afford to achieve all their goals in later life.
3. Providing valuable reassurance during difficult economic times
Over the past few years, economic uncertainty and market volatility have affected many of us. Significant global events such as the Covid-19 pandemic and the war in Ukraine caused sharp increases in the cost of living and affected stock markets. More recently, tariffs announced by the Trump administration in the US have led to a fall in stock market values around the globe.
Naturally, these economic difficulties may worry clients and affect their confidence when investing and building wealth for the future.
As the following VouchedFor review shows, our advice and guidance can be especially valuable during periods of uncertainty.
“[The Ardent team] educated me on pensions and financial plans, and what options are available to invest and save, and helped me with potential pitfalls and risks in the market. Ruth has reassured me with my finances, even through these difficult and unpredictable times.”
Often, short-term market movements won’t affect a client’s ability to reach their long-term goals. Consequently, we will offer reassurance and help them track the growth of their investments, so they can remain calm and avoid any reactionary decisions.
4. Building lasting relationships with our clients
There are many specific situations where we can help our clients such as managing their pension contributions or creating an investment portfolio. However, the most significant benefits come from the ongoing support and lasting relationships we build with clients.
This review demonstrates the value of working with a trusted adviser over a long period.
“Ardent Financial have been advising my husband and myself for 13 years. Mark Fisher, who has always been our personal adviser within Ardent, advised us on a draw down pension and we have never looked back. We have always had a top quality professional service with no hidden agenda.
I would without hesitation recommend Ardent Financial, in particular Mark Fisher, for a very honest and thoughtful assessment of your finances.”
Our advisers build trust with clients by fostering a lasting relationship with them and understanding their unique wants and needs in life. This allows us to deliver a holistic financial planning service that ensures clients can meet their own specific goals.
More importantly, if our clients have any questions or concerns about their finances, they can always contact a financial planner they know and trust.
Get in touch
If you or somebody you know would benefit from professional financial advice, we are here to support you.
Please contact us at hello@ardentuk.com or call or WhatsApp us on 01904 655 330. As an award-winning financial advice company with advisers included in the 2025 VouchedFor Top Rated guide, you can be sure that we’re a bona fide company providing excellent advice and high-quality service.
Please note
This article is for general information only and does not constitute advice. The information is aimed at retail clients only.
All information is correct at the time of writing and is subject to change in the future.
The Financial Conduct Authority does not regulate cashflow planning.
A pension is a long-term investment not normally accessible until 55 (57 from April 2028). The fund value may fluctuate and can go down, which would have an impact on the level of pension benefits available. Past performance is not a reliable indicator of future performance.
The tax implications of pension withdrawals will be based on your individual circumstances. Thresholds, percentage rates, and tax legislation may change in subsequent Finance Acts.
The value of your investments (and any income from them) can go down as well as up and you may not get back the full amount you invested. Past performance is not a reliable indicator of future performance.
Investments should be considered over the longer term and should fit in with your overall attitude to risk and financial circumstances.
Your home may be repossessed if you do not keep up repayments on a mortgage or other loans secured on it.